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AIR CONDITIONING & HEAT PUMP SYSTEMS

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DEFINITION of Heating & Cooling Terms
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ELECTRIC MOTOR OVERLOAD RESET SWITCH
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GAS EXPOSURE EFFECTS, TOXIC
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INSPECTION CHECKLIST - OUTDOOR UNIT
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LEED GREEN BUILDING CERTIFICATION
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MOTOR OVERLOAD RESET SWITCH
MOLD in AIR HANDLERS & DUCT WORK

OPERATING COST, AIR CONDITIONER
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REPAIR GUIDE, AIR CONDITIONERS / HEAT PUMPS
REPAIR & DIAGNOSTIC FAQs for A/C

SWAMP COOLERS

THERMOSTATS, HEATING / COOLING
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More Information

Photograph of a dirt blocked air conditioning evaporator coilAir Conditioning Cooling Coil or Evaporator Coil Cleaning Methods
     

  • DIRTY COIL CLEANING PROCEDURES - A/C coil cleaning chemicals & procedures. How to clean a dirty or moldy air conditioning cooling coil or evaporator coil, or a dirty condensing coil; Use of spray foam cleaners & deodorizers on cooling coils - Use of liquid cleaners on cooling coils; Use of compressed air to clean cooling or condensing coils; Use of pressure washers or steam to clean HVAC Coils
  • COOLING COIL or EVAPORATOR COIL
    • DAMAGED COOLING COIL
    • DIRTY COOLING COIL
    • DIRTY COIL CLEANING PROCEDURES
    • FROST BUILD-UP on AIR CONDITIONER COILS
    • INCREASING RETURN AIR
  • Questions & Answers about cleaning methods for air conditioner or heat pump cooling and condensing coils
  • References

Click to Show or Hide Related Topics

  • AIR CONDITIONING & HEAT PUMP SYSTEMS - home
  • A/C COMPONENTS
  • AIR FILTERS for HVAC SYSTEMS
  • AIR HANDLER / BLOWER UNITS
  • BACKUP HEAT for HEAT PUMPS
  • BTU CHART for AIR CONDITIONERS / HEAT PUMPS
  • CLEARANCE DISTANCE, HVAC
  • COMPRESSOR & CONDENSING COIL, A/C
  • CONDENSATE HANDLING, A/C
  • CONTROLS & SWITCHES, A/C - HEAT PUMP
  • CONDENSING COIL REPAIR REPLACE
  • COOL OFF HEAT THERMOSTAT SWITCH
  • COOLING CAPACITY, RATED
  • COOLING COIL or EVAPORATOR COIL
  • COOLING COIL CLEANING
  • DATA TAGS on AIR CONDITIONERS
  • DEHUMIDIFICATION PROBLEMS
  • DUCT SYSTEM & DUCT DEFECTS
  • DUCTLESS AIR CONDITIONERS & HEAT PUMPS
  • EDUCATION & CLASSES, HVAC SCHOOLS
  • ELECTRIC MOTOR DIAGNOSTIC GUIDE
  • EXPANSION VALVES, REFRIGERANT
  • FAN, AIR HANDLER BLOWER UNIT
  • FAN AUTO ON Thermostat Switch
  • FAN, COMPRESSOR/CONDENSER UNIT
  • FAN CONVECTOR HEATERS - HYDRONIC COILS
  • FROST BUILD-UP on AIR CONDITIONER COILS
  • GAUGE, REFRIGERATION PRESSURE TEST
  • HEAT PUMPS
  • HUMIDITY LEVEL TARGET
  • MANUALS & PARTS GUIDES - HVAC
  • MINI SPLIT AIR CONDITIONERS & HEAT PUMPS
  • NOISE AIR CONDITIONER / HEAT PUMP
  • ODORS in AIR HANDLERS & DUCT WORK
  • OPERATING TEMPERATURES
  • PORTABLE ROOM AIR CONDITIONERS
  • PRESSURE READINGS, REFRIGERANT
  • REFRIGERANTS & PIPING
  • REPAIR GUIDE - A/C or Heat Pumps
  • REPAIR TOPICS A/C & HEAT PUMPS
  • ROOFTOP A/C / HEAT PUMP
  • SEER RATINGS & OTHER DEFINITIONS
  • SPLIT SYSTEM Ductless Air Conditioners
  • SWAMP COOLERS
  • THERMOSTATS, HEATING / COOLING
  • THERMOSTATIC EXPANSION VALVES
  • WALL CONVECTORS Heating / Cooling
  • WINDOW / WALL AIR CONDITIONERS
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Air conditioner or heat pump cooling coil / evaporator coil cleaning methods: this article discusses the how the cooling coil (evaporator coil) in the air conditioning air handler unit is cleaned. These same methods will work on the outdoor coil or condensing coil as well. Our photo at page top shows a very dirty cooling coil in the attic air handler component of a central air conditioning system.

Green links show where you are. © Copyright 2013 InspectAPedia.com, All Rights Reserved. Author Daniel Friedman.

How & Why Air Conditioning & Heat Pump Evaporator Coils (Cooling coils) are Cleaned

If your air conditioning or heat pump system has lost its cooling capacity or won't start see REPAIR GUIDE for AIR CONDITIONERS. See How to determine the cooling capacity of air conditioning equipment if the system seems to be working but is inadequate to cool your building.

Which Cooling or Heat Pump "Coil" is Which: Condensing Coil & Cooling/Evaporator Coils Defined

The COOLING COIL or EVAPORATOR COIL discussed here is the evaporator coil found inside the air handler, used to cool air blown across it and into the building occupied space. If your concern is with If your equipment is a heat pump these terms can be a bit confusing because in heating mode, your heat pump system's indoor coil is warming, not cooling the air blown across it

The CONDENSING COIL is normally on the outdoor or compressor portion of your air conditioning system. The job of the condensing coil is to cool high temperature refrigerant gas to condense it back to a liquid refrigerant form.

Why do we clean the HVAC evaporator or cooling coil, or the condenser coil?

Dirt and debris accumulating on an air conditioner or heat pump coil block airflow across the coil, increasing the cost of heating or cooling the building. In severe cases cooling or condensing coils can become so blocked that air flow is seriously reduced, possibly also leading to an evaporator or cooling coil icing problem indoors or an overheated, damaged compressor outdoors, or simply loss of cooling capacity of the system.

In addition, a blocked evaporator coil can cause the HVAC compressor to run at higher than normal temperatures - a condition that over time can break down lubricants circulating inside the system, thus shortening the life of the compressor motor itself.

BLOCKED COOLING COIL - Air Conditioner Evaporator Coil Blocked by Debris

Photograph of a dirt blocked air conditioning evaporator coilIce on the cooling coil is not the only (nor even the most common) cause of blocked air flow in an air conditioner. This photograph shows how easily debris can stick to and clog the inlet side of the cooling coil in an air conditioning system. This evaporator coil was nearly totally blocked with dust and debris. How does this happen?

There was no air filter installed in the system. Ordinary house dust is comprised largely of fabric fibers and skin cells.

These and other debris in building dust such as soot and organic particles like pollen and mold spores all join to form a gray mat on the fins of the cooling coil in an air handler.

Debris sticks particularly quickly to this surface because of the combination of close spacing of the cooling fins (about 1/16" apart) and the fact that condensate forming on the coil keeps the surface damp.

Details about the detection and cleaning of dirt and debris which block an air conditioner cooling coil are at DIRTY COOLING COIL.

Guide to Procedures for Cleaning Air Conditioner or Heat Pump Evaporator Coils: Using Air, Brushes, Chemicals, or Detergents to Clean A/C Coils

Thorough cooling coil or A/C evaporator coil cleaning can require cutting refrigerant lines, removal of the coil and other components for cleaning, and reinstallation, pulling a vacuum on the refrigerant lines, and recharge with refrigerant. Such service and repair may involve significant expense. For this reason there are several "in place" cleaning methods using foams and sprays that are a simpler procedure for cleaning an air conditioning or heat pump coil.

Watch out: be sure that electrical power is off to the HVAC equipment before opening access panels or working on the system. Relying only on the door safety interlock switch to turn off equipment power may be unsafe as wiring inside the unit will still be "live" in some locations.

Using Air: Compressed air for cleaning HVAC evaporator coils

Some HVAC technicians clean an evaporator coil by blowing it off with compressed air. This is a quick and probably effective method to clean the coil, which has the additional feature of blowing dust, debris, and possibly mold into the building air - not something we approve.

Air is sprayed from the cleaner side of the coil towards the dirty side - or in other words, in the opposite direction from the normal air flow across the coil. Be sure to spray from the correct side of the coil or you'll just be forcing dirt and debris more deeply into the coil fins.

Watch out: if you are using high pressure air to try to clean a coil, be sure you blow air at right-angles or straight through the coil fins. Blowing high pressure air (or water or steam) at the HVAC coil fins on an angle is likely to bend over the fins, clogging the coil and possibly ruining it. If just a few fins have been bent on a coil they can often be straightened by working gently with an HVAC coil comb designed for that purpose.

Watch out: if you are not careful, just using compressed air to blow off a coil may leave a large amount of dust and debris inside the air handler where it collects anew on coil surfaces, or in your eyes (dangerous). Using a shop vac in concert with the compressed air sprayer and moving carefully (to avoid damaging coil fins) can reduce dust and debris spillover and make cleaning up easier.

Condenser coil cleaning: We don't have a complaint about using compressed air to clean an outdoor evaporator coil since we don't have the same concern about blowing debris into the building or its duct work.

Brush-cleaning of A/C or heat pump cooling or heating coils

When the coil is soiled by a fairly light coating of dust and debris, it can often be successfully cleaned using a soft brush. If you clean you A/C or heat pump coil every three or four months using this method you may reduce cooling (or heating) costs and you may be able to avoid more costly or troublesome coil cleaning procedures.

If your HVAC equipment is operating in a dusty area or if no one has been maintaining proper filters in the system it is likely that you'll need to clean the coil more frequently, perhaps even monthly to keep the A/C or heat pump system at peak operating efficiency and effectiveness.

We have tried using a shop vac with a soft brush attachment to clean the A/C coils, but if your coil is mounted in the air handler so as to not leave much room to access all of its surface this approach doesn't work well.

Watch out to avoid damaging coil fins when using any tools, brushes, or vacuum cleaners around the equipment.

Using Chemicals to Clean A/C Coils

There are plenty of coil cleaning chemicals sold for cleaning A/C or heat pump systems, both acid and alkaline-based.

Watch out: We do not recommend using strong chemicals on an A/C or heat pump coil because of the risk of corrosion damage to the coil or the production of noxious odors & fumes. To be safe, check with your HVAC equipment manufacturer to be sure that your cleaning approach is one they approve.

Field Report: Using Hydrogen Peroxide to Clean an HVAC Coil?

I used Hydrogen peroxide 3% to do the job and it gave a bad smell. Kind of a chemical smell. I think the peroxide reacted with the zinc,aluminum, copper or nickel metal in the cooling coils. Is it OK to use peroxide to clean cooling coils besides the conventional HVAC tech cleaning methods? I live in an apartment and sometimes my AC air starts to get a moldy smell to it.

The first time I cleaned it out myself there was all this orange yucky fungal sludge in the drip tray and there was so much of it that it had clogged the drain pipe which I had to clear out. I cleaned it out with 5% hydrogen peroxide and whatever it was it bubbled like crazy so I believe the peroxide was reacting with a biological agent. It also reacted with something between the fins of the cooling coil to give a smell slight of sulphur and burned gunpowder. What are your thoughts on the matter? - N.M.

While we have read reports that the oxide on the surface of aluminum HVAC coil parts reduces the severity of chemical reaction between an acid or base cleaner and the metal, we have also had reports of problems with corrosion and odors when this approach was tried.

So while the "bubbling" action of hydrogen peroxide is appealing as a cleaner, we are warned that chemical reactions between some coil cleaning products and the aluminum or copper A/C or heat pump coil parts can corrode the fins or tubing, damaging the system, ultimately leading to leaks and the need for a costly coil replacement.

Chemical reactions between some coil cleaning products and the aluminum or copper A/C or heat pump coil parts can also produce obnoxious odors or fumes, possibly toxic or irritating fumes, and in some cases may leave an odor in the system that itself becomes an issue.

See our discussion of detergents and foam sprays for coil cleaning, below - those are safer approaches to coil cleaning, especially if you're not an expert.

Using Detergents or Water for cleaning A/C coils

Using a simple hand sprayer or garden sprayer (these produce a gentle spray) it may be possible to clean your A/C or heat pump coil effectively using tap water or a mild detergent. The advantage of using these gentle solutions is that there is little risk of damaging the coil fins or tubing compared with the use of more harsh chemicals.

Wet the A/C or heat pump coil surfaces with your spray-on detergent, let it soak in for 15 minutes or so (but not long enough to dry out), then rinse the coil and coil fins clean. Remove spillover and debris from the condensate pan where your spray and debris land, using a shop vac or hand wiping.

Watch out: don't bang around inside the air handler with your shop vac or you may damage the evaporator/cooling coil or coil fins; and be careful when wiping by hand that you don't get cut on sharp fin edges.

If using water or a non-sudsing mild detergent doesn't work to clean off your coil, you may need to use a more aggressive coil cleaning method such as those described below.

Using Foam or spray HVAC coil and fin cleaners

Using a garden sprayer (or a sprayer that may be included in some pre-packaged A/C coil cleaning systems and products), the coils are sprayed with a foaming cleaner specifically designed for HVAC systems. An advantage of this approach is that it is mechanically gentle, reducing the risk of damage to the coil or its fins. And if you select a benign cleaner it is also chemically gentle, avoiding corrosion damage to the coil.

Where to Buy HVAC and Refrigeration Equipment Coil Cleaning Products

List of HVAC coil cleaning chemicals and sprays:

  • Superior Industries offers FCC-300™ non-toxic foaming spray coil cleaner and "conditioner".
  • Nova-Tech International sells a dry powder used to make an alkaline HVAC coil cleaning liquid that can be sprayed onto the coil.
  • C-Shine is a mix of chemicals produced in India and intended to remove dirt, grease, and debris from A/C coils in a process the manufacturer, ICC, describes as "chemical de-scaling" or (misspelled at their website) chemical de-scaling
  • CoilShine is described by Goodway as "a [non-acidic blend of powerful, fast acting detergents, specifically formulated for use with the CC-140 CoilPro power washer] biodegradable, expanding foam detergent specifically formulated for use with the CoilPro. This is a non-acidic, non-fuming solution that can be safely washed down drains. CoilShine-BC is a commercial grade, ready-to-use mold inhibitor for HVAC systems that helps prevent the growth of odor, stain and damage causing organisms such as mold, mildew and fungi."
  • CONTACT us to suggest additional coil cleaning products

The HVAC coil spray approach has the appeal that the total cleaning cost is low, no rinsing is necessary with some products, and the coil looks nice.

Where does the debris and run-off cleaner go? It should drip into the condensate pan for disposal through the condensate drain system. The manufacturer says the coil and fin cleaner also removes odors from the system, but if your HVAC system is quite dirty additional steps will be needed to clean the blower assembly and the ductwork.

After the coil cleaning foam has worked on the coil surfaces and dripped to the condensate pan below, use a wet-dry shop vac to clean up the mess from the pan, followed by careful wiping as we cited above.

Using Pressure Washers to Clean A/C or Heat Pump Coil Fins & Tubing

Professional HVAC service companies often use a portable A/C coil pressure washer designed for that purpose. Unlike cleaning detergents or foams, a pressure washer is physically more aggressive coil cleaning method and is perhaps the most thorough or effective method for cleaning a badly soiled or blocked HVAC evaporator or condenser coil.

A portable pressure washer unit such as Goodway's CC-140 contains both a coil cleaning solution (typically a detergent mix) and a battery-operated pressure sprayer that can deliver as much as 140 psi. Heavier-duty coil cleaning pressure sprayers are available for commercial units and larger, or heavier, wider coils.

Watch out: as we warned earlier, if you are using high pressure air, water, or steam to try to clean a coil, be sure you blow air at right-angles or straight through the coil fins. Blowing high pressure air (or water or steam) at the HVAC coil fins on an angle is likely to bend over the coil fins. And don't over-do it and don't spray more cleaner than needed - you'll just have more liquid cleanup to do after the coil has been treated.

Using Steam-Cleaning of A/C or Heat Pump Coils

Steam is used by some technicians to clean HVAC coils, in a process similar to that we described above for compressed air.

Watch out: as we warned earlier, if you are using high pressure air, water, or steam to try to clean a coil, be sure you blow air at right-angles or straight through the coil fins. Blowing high pressure air (or water or steam) at the HVAC coil fins on an angle is likely to bend over the coil fins.


Frequently Asked Questions (FAQs) About Dirty HVACR Cooling Coils & Evaporator Coil Cleaning Methods

Click to Show or Hide FAQs

...

Question: When cleaning a cooling coil do you blow air or water from inside or outside the unit?

Do you blow the pressure air or pressure water from the inside out or from the outside in on the unit? I sprayed it from the outside in I think It may have been the wrong direction. - Sherry 6/7/11

Reply:

If you are trying to clean a dirt-clogged A/C coil, the best result is achieved if you can blow from the clean side so that you are pushing the dirt and debris back off instead of forcing it in between the coil fins. However sometimes it is so difficult to access the clean or outlet side of the cooling coil that technicians use cleaning foams and water instead. In that case they may spray from the most accessible side.

Ultimately, if you can see that the spaces between the coil fins is free of dirt and debris, and you've cleaned the crud out of the housing, and you haven't soaked and shorted electrical components, you've been successful at cleaning the air conditioner coil.

Question: Don't confuse a dirt-blocked coil from ice or frost formation on cooling coils

I cleaned the outside unit by removing the panel and the fan which was attached to some wires. I didn't disconnect or damage anything. I collected 1/4 a garbage bag with the dirt and debris found to the bottom. In attempting to clean the inside unit and fan, I noticed lots of ice on a grid like thingy and some tubes or lines. The inside however looks to be pretty clean but I will wipe it down anyways. I purchased this house in 2006 and so far had to change the compositor battery looking thingy professionally. 2 years ago but still have freezing when it is about 100 degrees outside or more. What else could I do? How do I know if I need freon or refrigerant and where does it goes? Please help ...thank you! - Pamela 6/10/11

Reply:

Pamela it sounds as if you are describing frost and ice formation on the cooling coil (evaporator coil) inside the indoor air handler unit.

Icing coils are caused by low air flow (dirty cooling coil, dirty air filter or duct defects) or by a low refrigerant charge. Adding freon is something that needs a service call from a trained HVAC technician - it's not something a homeowner can or should try to do.

While ice or frost on on the coil could be caused by a dirty coil, the technician needs to defrost the system and inspect the coil as part of diagnosing and fixing the trouble. If on defrost (just leave the system turned off for an hour or so) shows that the evaporator coil is actually clean, then the problem is elsewhere in the system and you'll want to see the diagnostic advice at FROST BUILD-UP on AIR CONDITIONER COILS.

Question: Can chemicals or cleaning products damage a cooling coil in an air conditioner or heat pump?

I recently had some problems with the AC unit. At one point the tech cleaned the coils and etc. and I remember him saying that he used some kind of coil cleaner. After this was done, I started having a major problem of toxic or exhaust like fumes coming through the ducts. I had to turn the unit off because it started burning my eyes, skin and throat. The techs have checked several times and can find nothing wrong.

I read above where it says "Chemical reactions between some coil cleaning products and the aluminum or copper A/C or heat pump coil parts can also produce obnoxious odors or fumes, possibly toxic or irritating fumes, and in some cases may leave an odor in the system that itself becomes an issue". My question is, If this is the problem, what needs to be done to get rid of the fumes and clear out my system? Any help is appreciated. Thanks. - M.B. 6/20/11

Reply:

MB: there are more benign foaming cleaning agents that should not corrode or otherwise damage a cooling coil when used according to directions. If your technician has already used a caustic agent (which is what your question indicates) it may be necessary to further clean the coil and air handler with a non-caustic cleaner to neutralize any ongoing corrosion and to stop generating the odors and fumes you described.

If the service technicians are sure that the odors and irritants you describe are not due to the cooling coil cleaning procedure then it's appropriate to perform some further diagnosis, perhaps by technicians with more experience. That procedure should address the question "Why did the fumes begin only after the coil was cleaned?"

Reader follow-up:

I used vinegar. It has an low acid base, yet it produces some results to smell. I also come back with baking soda to off set any acid. I heard where it was good for drains so I tried it. I like the garden sprayer idea, may use it next time. I used a spray bottle this time and it worked fair. I vacuumed with a shop vac and it still was as clean as I wanted but over time, maybe.

Reply:

Indeed further coil cleaning with a more gentle cleaner to remove left-over chemicals from the coil cleaning job may help; take a further look at the coil fins for damage.

Question: using WEB coil cleaner containing 2-butoxyethanol and diethylene glycol to clean frozen A/C coils

Is it safe to use WEB Coil Cleaner on the Heat Coil (inside)? It contains 2-butoxyethanol and diethylene glycol. The heat pump cooling coils are frozen. I already cleaned the condensate drain pipes.

Reply:

Anon, if your coil(s) are frosting or frozen, the cleaner is not designed to remove ice; you'll need to turn off the system, let the ice melt, inspect the coils for dirt and debris or other damage, and clean them if that's the case. It's odd to have simultaneous icing on both condensing and cooling coils; has anyone checked the refrigerant charge level?

Question: using Simple Green to clean a cooling coil or evaporator A-coil in an air conditioner

Question: I want to clean my evaporator coil,(A-Coil) inside the air handler, with Simple Green and tap water. I'm concerned about the water washing down into unit and damaging the blower motor and electronics. I know there is a narrow drip pan around the base of the coil but i'm afraid of the overflow. Are my fears unfounded or.? - Paul - 10/19/11

Reply:

Cleaning with simple Green or even plain water will risk damage to the blower motor and electronics if you get them wet - they are not intended to be immersed nor soaked in liquid. You should be able to keep water and cleaner on the coil and fins and in the condensate pan. If you do so and there is trivial overspray onto the motor just wipe it off. If you can't clean in the air handler without spraying more water about then you'll want to use taped up plastic to protect electrical components from the spraying procedure.

Question:

My air conditioner coils and fins are still freezing or icing up after cleaning them with water ...could there be something else wrong that it still freeze or ice up? I have to turn on and off the A/C 's thermostat every 15 minutes or so just to melt the ice and for it to cool up again. anything else i can do to fix this problem? - Jack 10/20/11

Reply:

Jack,

if the A/C or heat pump cooling coil is clean and air is flowing across it but it's icing, then I suspect that there has been either a loss of refrigerant (low refrigerant can cause icing at low charge until there is simply too little refrigerant left in the system, then no icing and no cooling)OR there is a problem with the refrigerant metering device such as a sticking thermostatic expansion valve. Either of those diagnoses and repairs will need a service call from a trained HVAC tech. Keep us posted - what you learn will help other readers.

Question: Is using an evaporator coil cleaner regulated by environmental discharge regulations?

During a recent audit finding, and regarding our regular and routine coil cleaning, we were told it is a code violation if you discharge any pollutant or cause, permit, or allow a discharge of any pollutant from a point source without a permit. I don't think this is true or even applicable to coil cleaning...your input is greatly appreciated. 10/18/11

Reply:

Frank, that's a new one on me. Who defined HVAC coil cleaning as a polluting process? If you used soap and water would that be a pollutant? Typically coil cleaners are a foaming agent that is used to help lift dirt off of coil fins. The material is water soluble. If you give us the name of the coil cleaning product you or your HVAC tech intends to use we can further research this question by taking a look at the MSDS for that cleaner. That ought to put an end to what sounds like a bit of an odd question. Finally, I suspect that someone might have been worried that you were going to dump refrigerant into the environment. If that's the case then s/he does not understand that HVAC coil cleaning is an external cleaning procedure that does not address the interior of the HVAC refrigerant piping system.

Question:

Usually, how often should you acid wash the inside air conditioning coils? Please don't tell me when they're dirty.... THANK YOU - Terry 5/6/12

Reply:

Terry: well "when the coils are dirty" is nevertheless the right answer, sort-of.

Really you want your service technician to inspect visually for the presence of enough dust and crud that air passage through (between) the fins has become partly blocked.

Light dusting on the cooling coils is not worth a wash.

Watch out: And we want to "acid wash" coils as seldom as possible because you are using a corrosive material. I'd look into less corrosive cleaning methods.

Question: cooling coils on HVACR equipment in a cement company environment

What should be the recommended fin material and fpi for condenser coils in cement company enviroment?

Reply:

Matthew,
to specify a cooling coil fin material you'd want to list the corrosive ingredients you expect to be in the air. Caustic dust is one possibility but there may be others. With that information I'd call the HVAC manufacturer to ask their advice. I suspect you're looking at a lower heat transfer rate and using stainless steel, or going with a conventional coil and water-washing the outside unit.

Question: Can a dirty cooling coil cause HVAC system vibration? Also the service policy & warranty I purchased is not being honored by the service company.

I have a question concerning the A/C unit. When the A/C Unit turned on (inside furnace located in hallway) had a noise (vibration on the A/C Unit) I have a warranty plan and they send a technician.

Technician checked the blower by sliding the blower from its position and stated blower was OK. Technician went on and check Other parts of the furnace and was unable to determined what was causing the vibration. He had a device (camera) to check inside air handler and notice that the coils were dirty. He stated that it is possible that dirty coils (A/C Unit still operating OK) could cause the vibration on the unit. Technician stated that A/C unit must be pulled/removed from its location in order to clean the Coils, which would cost over $1000.00 to include cleaning coils plus the labor.

Unfortunately the Warranty plan does not cover cleaning the Coils (maintenance), the Warranty Company interpretation of dirty coils is "Clogged coils", which technician stated coils were not clogged just dirty.

My question is: Could dirty coils (unit still cooling & running OK) can cause the vibration? R.V. 5/11/12

Reply:

The assertion that a dirty coil caused the unit to vibrate leaves me baffled. How did the tech explain that?

Indeed if the coil is really dirty and blocked it may frost over or fail to pass enough air and your cooling air will be reduced, but that's not vibration.

Look for loose parts that move when motors or fans run, including a bad blower fan bearing, mounts, loose duct work, etc. Try pressing gently on components to see if the vibration stops - DO NOT GET YOUR FINGERS CUT OFF IN MOVING PARTS - so you may want to have a more qualified tech take a look.

Reader Follow-Up:

Thank so much for your response. As I mention on my email below that the Warranty plan does not cover cleaning the Coils (maintenance), and their interpretation of the technician report that vibration is because of dirty
(clogged) coils. I complained to the Customer Service Rep that the technician DID NOT correct the vibration problem and was not sure what Was causing it. Customer Service Rep suggested to contact the technician and re-submit a report on what could be causing the vibration.

I did contacted the technician, and explained to him that Customer Service denied the claim because of his report stating that the coils were 100% dirty. The technician contacted Customer Service but the claim was still denied based on this report.

As I stated to customer Service and the technician that the Vibration was not FIXED, I still have to PAY $75 Deductable (service Fee) and the vibration problem was not fixed.

My conclusion is that the technician stop searching to determined what was causing the vibration after he saw that the coils needed to be clean and stated that could cause the vibration and he stated that it should be cover under the warranty (technician estimate cost for cleaning the coils $850.00 submitted on his report).

Again, I mention to the technician that he did not fix the vibration problem. I did read the Warranty Plan and it states that cleaning of the coils is not cover under the plan, but my point was to customer service and technician that the vibration problem was not fix. Again, thank you for your response. 5/31/12

Reply:

You can inform the customer service people that a dirty coil blocks airflow but does not cause vibration in the system. I would ask that a more qualified, experienced tech be sent to the job. It sounds from your description as if the tech you had knew that he could blame an excluded item and thus escape honoring the warranty.

Reader Follow-Up:

I agree. When I spoke to the Customer Service Rep, I clearing stated that the A/C Unit was working Ok and the technician verify that A/C air flow/cooling was working ok.

Bottom line is that Customer Service Rep concluded (their interpretation based on report) that warranty plan does not cover dirty coils, and totally ignored the vibration problem.

Do you have an idea about how much (an estimate) it would cost to get the coils clean? I as mention on my previous

Email that the technician estimated about $850 (to include 4 labor hours), he claimed that the entire unit must

be remove and remove all panels in order to the clean the coils, and if it took more than 4 hours, it could cost

more around $1000 to complete the job. I told him he was just cleaning coils not replacing the coils.

Reply:

I would not touch the coils before seeing myself that they are actually dirty and blocked with debris. This whole transaction sounds suspicious. I'd like to see some well-lit sharp focus photos of the cooling coil. Also, when the time comes to clean the coils, there are procedures for cleaning in place.

Reader Follow-Up:

The technician had a device (about two feet flexible tube with camera at the
end) that he insert inside the area where the coils are located, where it shows the coils were dirty. I am sure the coils in any A/C unit after Long period time (5 to 7 years) could get.

I know for a fact that during a semi/annual A/C checkup or Service the technician don't inspect the coils, they just conduct an external checkup.

I agree with you that the whole transaction sounds suspicious to me also.
The company(where technician work for) make a quick $75 and Warranty Plan did not have pay for it.

Reply:

It's a disturbing topic - too often in the news we read reports of companies that sell insurance but who pull out all the stops to resist actually paying on a claim. As you describe no ready access to the cooling coil, cleaning would require cutting and making a (reusable) access cover for an appropriate side of the unit; there are procedures for cleaning the coil in place that should be much less costly. If you choose that approach take some photos and send them along and we may be able to offer other comment.

Please keep me posted on how things progress, and send along photos if you can. Such added details can help us understand what's happening and often permit some useful further comment. What we both learn may help me help someone else. - Ed. 6/2/12

Question: can a bad fan capacitor cause cooling coil frosting?

A tech replaced the dual run capacator on the outside unit of my heat pump system. The fan would not spin and he needed help over the phone to get the unit running again. Could an improper installation of the dual run capacator cause frost and icing? Previous to his visit I never had a problem with frost or icing. - Mike 5/24/12

Reply:

Mike, maybe in some way I don't fully understand. The fan on the outdoor comprressor/condenser cools the outdoor half of the system and thus permits condensing high pressure high temperature refrigerant back to a liquid form. One would think that if the refrigerant didn't condense back to a gas it would not be properly metered into the indoor cooling coil and I'd guess that the result would be reduced cooling, not more cooling.

Usually an iced coil results from
- slower air flow across the indoor coil because of a dirty air filter or fan unit or an indoor blower fan that is not working properly
- a problem with the refrigerant metering device (TEV)
- low but not zero refrigerant in the system

In the link at Related Topics under COOLING COIL see the article FROST BUILD-UP on AIR CONDITIONER COILS where we list other causes of coil frosting such as a dirty air filter or lost air movement capacity due to dirt build-up on the air handler's blower fan blades.

Let us know what your tech finds - it will assist other readers

Question: What's the best way to clean the A-coil without removing it from the air handler?

Would like to know the best way to clean the A-coil without having to remove it fron the air handler. I want to use a foam spray that does not need to be rinsed out, are these types of foams o.k. for the coil? - Mark 6/22/12

Reply:

Mark, some of the foaming A/C coil cleaner sprays are intended to clean the coil fins, drip into the tray below and exit at the condensate drain, some without rinsing. But I'd watch for sending blobs of crud that, if it does not fully dissolve, such as clots of lint and dust, may clog the condensate drain. If you can get good view access to the whole assembly you can be confident of the result.

Question: Water leaks out of air handler traced to dirty cooling coil?

thank you for your detail explanation. I had water beneath the coils on the concrete. The Tech said it was coming from the condensate drain line. It wasn't wet ! I cleaned the water up and stuck my head inside the handler and the water was dripping from the inlet side of the coils. I read where this condition was from dirty coils. I used your article to clean the coils and just a few droplet of condensate remain. I'm going to clean them a 2nd time but I have to rest my back. Thanks for your article that so comprehensible

Reply:

David thanks so much for the feedback.

It makes sense that reduced airflow through a cooling coil might in some arrangements reduce the push through of condensate to the coil inner face where it has an easier time dripping into the condensate tray.

But if you can, send me a photo of what you see of the condensate tray beneath the inlet side of the system coil.

Because the air handler's condensate collection tray ought to extend far enough on all sides of the cooling coil to catch condensate on the front end or inlet side too.

When there are condensate leaks below or out of an air handler and the condensate drain is not clogged, it makes sense to also check too for a tipped or leaky condensate pan.

...

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Technical Reviewers & References

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  • Thanks to Ato Guy Benfante, Chesapeake, VA 8/26/07 for the photograph of an ice-blocked air conditioning system evaporator coil and for his suggestion that we provide an air conditioning system troubleshooting FAQ.
  • Mark Cramer Inspection Services Mark Cramer, Tampa Florida, Mr. Cramer is a past president of ASHI, the American Society of Home Inspectors and is a Florida home inspector and home inspection educator. Mr. Cramer serves on the ASHI Home Inspection Standards. Contact Mark Cramer at: 727-595-4211 mark@BestTampaInspector.com
  • John Cranor is an ASHI member and a home inspector (The House Whisperer) is located in Glen Allen, VA 23060. He is also a contributor to InspectApedia.com in several technical areas such as plumbing and appliances (dryer vents). Contact Mr. Cranor at 804-747-7747 or by Email: johncranor@verizon.net
  • Carson, Dunlop &
Associates Ltd., TorontoCarson, Dunlop & Associates Ltd., 120 Carlton Street Suite 407, Toronto ON M5A 4K2. (416) 964-9415 1-800-268-7070 info@carsondunlop.com. The firm provides professional home inspection services & home inspection education & publications. Alan Carson is a past president of ASHI, the American Society of Home Inspectors. Thanks to Alan Carson and Bob Dunlop, for permission for InspectAPedia to use text excerpts from The Home Reference Book & illustrations from The Illustrated Home. Carson Dunlop Associates' provides:
    • Commercial Building Inspection Courses - protocol ASTM Standard E 2018-08 for Property Condition Assessments
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  • Carson Dunlop, Associates, Toronto, have provided us with (and we recommend) Carson Dunlop Weldon & Associates' Technical Reference Guide to manufacturer's model and serial number information for heating and cooling equipment
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  • Wikipedia provided background information about the definition of HEPA and airborne particle interception.
  • Thanks to reader Charles A. Plinton, Norristown, PA, for discussing A/C compressor noise, coil cleaning, and system maintenance - August 2010
  • Thanks to reader Nichalus-Michael for discussing use of hydrogen peroxide to clean an HVAC coil, October, 2010.
  • C-Shine, Industrial Compressor Component, Mr. Vilas, 706, Atharva Society, Hawa Hira Park, Kurar Village, Near Zam Zam Bakery, Malad East Mumbai, Maharashtra - 400 097, India, Email : icc2006@rediffmail.com, kvilas.icc@gmail.com Telephone : +(91)-(22)-40214595 Mobile : +(91)-9819821666/ 9320520201 Fax : +(91)-(22)-28769485. Web search 10/27/2010, http://www.industrialcompressorcomponent.com/
  • CoilShine, described by Goodway, a provider of HVAC coil cleaning equipment and solutions. Tel: 800-333-7467, web search 10/27/2010, http://www.goodway.com/coilpro_chemicals.aspx

Books & Articles on Building & Environmental Inspection, Testing, Diagnosis, & Repair

  • Our recommended books about building & mechanical systems design, inspection, problem diagnosis, and repair, and about indoor environment and IAQ testing, diagnosis, and cleanup are at the InspectAPedia Bookstore. Also see our Book Reviews - InspectAPedia.
  • Home Reference Book - Carson DunlopThe Home Reference Book - the Encyclopedia of Homes, Carson Dunlop & Associates, Toronto, Ontario, 25th Ed., 2012, is a bound volume of more than 450 illustrated pages that assist home inspectors and home owners in the inspection and detection of problems on buildings. The text is intended as a reference guide to help building owners operate and maintain their home effectively. Field inspection worksheets are included at the back of the volume. Special Offer: For a 10% discount on any number of copies of the Home Reference Book purchased as a single order. Enter INSPECTAHRB in the order payment page "Promo/Redemption" space. InspectAPedia.com editor Daniel Friedman is a contributing author.

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  • GO TO Carson Dunlop's Home Study Course Information - How to Become a Home Inspector: Carson Dunlop's nationally recognized Home Study Course, selected by ASHI the American Society of Home Inspectors and other professionals and associations. This website author is a contributor to this course.
  • GO TO Carson Dunlop's Home Study Course Information - How to Become a Home Inspector: Carson Dunlop's nationally recognized Home Study Course, selected by ASHI the American Society of Home Inspectors and other professionals and associations. This website author is a contributor to this course.
  • GO TO Carson Dunlop's Home Study Course Information - How to Become a Home Inspector: Carson Dunlop's nationally recognized Home Study Course, selected by ASHI the American Society of Home Inspectors and other professionals and associations. This website author is a contributor to this course.
    Building inspection education & report writing systems from Carson, Dunlop & Associates Ltd
  • Carson Dunlop, Associates, Toronto, have provided us with (and we recommend) Carson Dunlop Weldon & Associates' Technical Reference Guide to manufacturer's model and serial number information for heating and cooling equipment
    Special Offer
    : Carson Dunlop Associates offers InspectAPedia readers in the U.S.A. a 5% discount on any number of copies of the Technical Reference Guide purchased as a single order. Just enter INSPECTATRG in the order payment page "Promo/Redemption" space.

  • Complete List of Air Conditioning & Heat Pump Design, Inspection, Repair Books at the InspectAPedia Bookstore.
  • Modern Refrigeration and Air Conditioning, A. D. Althouse, C.H. Turnquist, A. Bracciano, Goodheart-Willcox Co., 1982
  • Principles of Refrigeration, R. Warren Marsh, C. Thomas Olivo, Delmar Publishers, 1979
  • "Air Conditioning & Refrigeration I & II", BOCES Education, Warren Hilliard (instructor), Poughkeepsie, New York, May - July 1982, [classroom notes from air conditioning and refrigeration maintenance and repair course attended by the website author]
  • Refrigeration and Air Conditioning Technology, 5th Ed., William C. Whitman, William M. Johnson, John Tomczyk, Cengage Learning, 2005, ISBN 1401837654, 9781401837655 1324 pages
  • NewAir Conditioning SEER - New DOE Air Conditioner and Heat Pump Efficiency Standard
  • Asbestos HVAC Ducts and Flues field identification photos and guide
  • Fiberglass: Indoor Air Quality Investigations: Fiberglass in Indoor Air, HVAC ducts, and Building Insulation
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