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AGE of a BUILDING - how to determine
AIR CONDITIONING & HEAT PUMP SYSTEMS
ALUMINUM WIRING HAZARDS & REPAIRS
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ARCHITECTURE & BUILDING COMPONENT ID

ASBESTOS FLOOR TILE IDENTIFICATION
ASBESTOS REMOVAL, Amateur, Incomplete
Asbestos Removal, Certification
ASBESTOS REMOVAL GUIDE, FLOORING
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ATTORNEYS and EXPERT WITNESSES
ATTIC LEAKS, CONDENSATION & MOLD
ATTIC VENTILATION

BASEMENT CEILING VAPOR BARRIER
BASEMENT HEAT LOSS
BUILDING SAFETY HAZARDS GUIDE
BUILDING SETTLEMENT

CHIMNEY INSPECTION DIAGNOSIS REPAIR
CHIMNEY INSPECTION & REPAIR GUIDE
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CRAWL SPACES
CRAWL SPACE SAFETY ADVICE

DECK & PORCH CONSTRUCTION
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DIRECTORY of BUILDING INSPECTORS
DISASTER BUILDING INSPECTION & REPAIR SAFEY
DRINKING WATER

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Electrical Inspection Safety
ENERGY SAVINGS in buildings
ENVIRONMENTAL HAZARDS - INSPECT, TEST, REMEDY

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Fiberglass hazards in buildings
FIBERGLASS INSULATION
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FLOOD DAMAGE ASSESSMENT, SAFETY & CLEANUP
FLOODS IN buildings-priorities
FOUNDATION CRACKS & DAMAGE GUIDE
FPE Stab-Lok HAZARDS & REPAIRS WEBSITE

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GLUES ADHESIVES, EXTERIOR CONSTRUCTION

HEATING SYSTEMS

HOME & BUILDING INSPECTORS & INSPECTION METHODS
  Advice on Becoming a Home Inspector
  ASHI Phil Monahon Award
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  BUILDING DEFECTS LISTS
    AIR CONDITIONING DEFECTS LIST
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    HEAT PUMP SUBSYS DEFECTS LIST
    HEAT RADIANT DEFECTS LIST
    HEAT FURNACE GAS DEFECTS LIST
    HEAT FURNACE OIL DEFECTS LIST
    HEAT SPACE & FIREPLACE, GAS DEFECTS LIST
    HEAT STEAM DEFECTS LIST
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    INTERIORS DEFECTS LIST
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  Checklists vs Narrative Reports

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  How Much Should You Pay For Professional Services?
  INSPECTION COMONENTS MASTER LIST
  Mobile Home Inspection Guide
  VISUAL PERCEPTION ERRORS

HOT WATER HEATERS
HOUSE PARTS, DEFINITIONS

INDOOR AIR QUALITY IMPROVEMENT GUIDE

ICE DAM PREVENTION
INSULATION IDENTIFICATION GUIDE
INSULATION INSPECTION & IMPROVEMENT

Journal of Light Construction - Index 1994

KIT HOMES, Aladdin, Sears, Wards, Others

LEAD POISONING HAZARDS GUIDE
LEED GREEN BUILDING CERTIFICATION
LEED Building Designation & IAQ
LIGHTNING PROTECTION SYSTEMS
LOG HOME GUIDE

MANUALS & PARTS GUIDES - HVAC
Mobile Home Inspection Guide

MOISTURE CONTROL in BUILDINGS
MOISTURE METER STUDY

MOLD in buildings
MOLD PREVENTION GUIDE
MOLD RELATED ILLNESS GUIDE
MOLD SAFETY WARNINGS
MOLD SPRAYS, SEALANTS, PAINTS
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MOLD TESTING SERVICES
MSDS Material Safety Data Sheets
MVOCs & MOLDY MUSTY ODORS

Nanomaterials Hazards
NOISE / SOUND DIAGNOSIS & CURE

ODORS & SMELLS DIAGNOSIS & CURE

OIL TANK PIPING & PIPING DEFECTS
OIL TANKS INSPECT LEAK TEST ABANDON REGS
PAINT ANALYSIS, DIAGNOSTIC USES
PAINT & STAIN GUIDE, EXTERIOR
PAINT FALURE, DIAGNOSIS, CURE, PREVENTION

PIPING IN buildings, Clogs Leaks Types

PLASTER & BEAVERBOARD & DRYWALL
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PLASTER TYPE IDENTIFICATION

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PUSHMATIC - BULLDOG PANELS

Reports: Checklists vs Narrative

ROOFING INSPECTION & REPAIR
ROOF VENTILATION SPECIFICATIONS

SAFE DECK CONSTRUCTION GUIDE
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SAFETY HAZARDS GUIDE
Safety for Septic Inspectors
Sears Catalog kit homes - how to identify
Septic System Safety Hazards
SEPTIC SYSTEM INSPECT DIAGNOSE REPAIR

SIDING, Sheathing Identification - Photo Guide
SIDING, ALUMINUM
SIDING, ASBESTOS FIBER CEMENT
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SIDING WOOD, FAILURES OVER FOAM BOARD
SIDING WOOD, FLASHING DETAILS
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SINKHOLES, WARNING SIGNS
SLAB CRACK EVALUATION

SOLAR ENERGY SYSTEMS
Splits in Structural Wood Beams
SQUARE-D RECALLS

STAIN & BIODETERIORATION AGENT CATALOG
STAINS on buildings - QUICK GUIDE
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STRESS SKIN INSULATED PANELS

TANK TYPES: WATER, OIL, EXPANSION, ALL
THERMAL TRACKING Indicates Heat Loss

VAPOR BARRIERS & HOUSEWRAP
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VENTILATION in buildings
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WATER HEATERS

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WELL CHLORINATION SHOCKING PROCEDURE

WIND ENERGY SYSTEMS
WIND TURBINES & LIGHTNING

WINDOWS & DOORS

Wood Burning Boilers, Furnaces Fireplaces Stoves
WOOD ROOF INSPECTION GUIDE

ZINSCO / SYLVANIA HAZARDS

GO TO Carson Dunlop's Home Study Course Information - How to Become a Home Inspector: Carson Dunlop's nationally recognized Home Study Course, selected by ASHI the American Society of Home Inspectors and other professionals and associations. This website author is a contributor to this course.
GO TO Carson Dunlop's Home Study Course Information - How to Become a Home Inspector: Carson Dunlop's nationally recognized Home Study Course, selected by ASHI the American Society of Home Inspectors and other professionals and associations. This website author is a contributor to this course.
GO TO Carson Dunlop's Home Study Course Information - How to Become a Home Inspector: Carson Dunlop's nationally recognized Home Study Course, selected by ASHI the American Society of Home Inspectors and other professionals and associations. This website author is a contributor to this course.

More Information

Photograph of building damage near Los Angeles 2000 © Daniel Friedman Steam Heat Defects List & Home Inspection Education
InspectAPedia®  -      

  • Common defects in steam heating system
  • Steam heat inspection points
  • Lists of important defects for residential buildings
  • What does a home inspector need to know? Home inspection training and education curriculum recommendations

This article lists significant steam heating systems defects, definitions, and home inspection education topics. This article series, beginning at BUILDING DEFECTS LISTS, provides lists of common building defects and basic defect knowledge that also outline recommended curriculum content for home inspector education. The building defects and inspection points listed in these articles also guide homeowners and home buyers to building areas that merit careful attention and often point areas of safety concern or important maintenance and repair tasks.

InspectAPedia tolerates no conflicts of interest. We have no relationship with advertisers nor with topics or services discussed at this website.

© Copyright 2012 InspectAPedia.com, All Rights Reserved. Information Accuracy & Bias Pledge is at below-left. Use page top links to major topics or use links at the left of each page to navigate within topics and documents at this website. Green links show where you are in a document series or at this website.

Home Inspection Education Curriculum - Heating, Steam

Readers should see STEAM HEATING SYSTEMS and HEATING SYSTEMS for our complete list of articles on this topic. Also see HOME & BUILDING INSPECTORS & INSPECTION METHODS. Use the Search Box at the top or bottom of these pages to find in-depth information about building, energy savings, and indoor environment inspection, diagnosis and repair at this website. Watch out: these inspection lists do not list all possible defects for the systems discussed, and not all home or building inspectors will examine all of the items listed here. CONTACT us to suggest corrections or additions to articles at this website.

These curriculae and building defect lists are based on smilar curriculum documents first prepared by Joe Scaduto, an ASHI member who prepared course material for Northeastern University's Building Inspection Certificate program in 1988, subsequently by DF, InspectApedia's editor, for New York University ca 1988 and later, with others, recommended to ASHI, the American Society of Home Inspectors. ASHI did not adopt this material though currently that association as well as others offer extensive HOME INSPECTOR EDUCATION material. The curriculum and lists of defects are informed by additional analysis of the process of home inspection that was developed beginning Calgary, AB for Canadian and U.S. home inspector education and certification examinations in 1997. Other early contributors to home inspection education in the U.S. and Canada include Dr. Jess Aronstein, Alan Carson, Mike Casey, Mark Cramer, John Cox, Dwight Barnett, Douglas Hansen, Rick Heyl, Larry Hoytt, Bill Merrill, Kevin O'Malley, Dennis Robitalille, Keith Peddie, Pat Porzio, Roger Robinson.

4.6   Steam Heating System Inspection Requirements & Defects List

4.6.1 Knowledge Base for Steam Heating System Inspection


1.    Describe the function of steam heating systems.

2.    Describe the advantages and disadvantages of steam heating relative to forced air and hot water heating.

3.    Describe one and two pipe steam heating systems

4.    Describe the materials and components of steam heating systems including the following: high and low pressure systems, one and two pipe systems, parallel flow or counter flow in one pipe systems, up feed or down feed systems, gravity return and pumped return systems, vapor systems, vacuum systems, burner, fuel delivery system, combustion air supply, vent/chimney, thermostat, distribution piping, radiator, operating controls, safety controls (including safety “pop-off” valve), pressure gauge, air vent on radiator and on pipe, Hartford loop, equalizer pipe, condensate pump, boiler feed pump, backflow preventer, zone control, tankless coils,

5.    Describe the features of good installation and repair technique for a steam boiler.

6.    Describe the operating cycle for steam heating system from the at rest position to shut down.

7.    Define the following terms: latent heat of vaporization, thermostat, pressuretrol (steam pressure limit switch), air vent, dimension A, equalizer pipe, Hartford loop, wet return, dry return, steam trap, thermostatic trap, F and T trap, main vent, receiver, auto water feeder(automatic water makeup), low water cut out, blow down (blow-off) valve, pressure relief valve, water hammer, water level gauge( sight gauge, sight glass), close nipple on Hartford loop.

8.    Identify the codes or standards which apply to steam heating in your area(including the fuel system).


4.6.2 Inspection Skills for Steam Heating Systems


1.    Describe the inspection procedure for a steam boiler.

2.    Identify the common defects listed on the next page.

3.    Describe the implication of each defect.

4.    Identify safety issues for the inspector and occupant of the home (steam explosion, gas explosion, oil fire, combustion products poisoning occupants, flooding).

5.    Communicate findings to client verbally and in writing, recommending corrective action where needed.


STEAM BOILER TYPICAL DEFECTS

Following our list of links to key steam heat inspection, diagnosis and repair articles just below, we list steam heat problems that should be incuded in an inspection by the home inspector or other heat professionals:

STEAM HEATING SYSTEMS
  AQUASTAT CONTROL Functions
  BACKDRAFTING HEATING EQUIPMENT
  BACKFLOW PREVENTER VALVE, HEATING SYS
  BANGING HEATING PIPES RADIATORS
  CAD CELL RELAY SWITCH
  CHECK VALVES, HEATING SYSTEM
  Chemical treatments, Boiler
  Circulator Pumps & Relays
  COMBUSTION GASES & PARTICLE HAZARDS
  CONDENSATE RETURN PIPES, PUMPS, STEAM
  DIAGNOSE & FIX BOILER
  DRAFT HOODS - gas fired
  DRAFT MEASUREMENT, CHIMNEYS & FLUES
  DRAFT REGULATORS, DAMPERS, BOOSTERS
  ELECTRIC MOTOR OVERLOAD RESET SWITCH
  ELECTRICAL POWER SWITCH FOR HEAT
  EXPANSION TANKS
  FIRE SAFETY CONTROLS
  GAUGES, HEATING EQUIP.
  LIMIT SWITCH, BOILER
  LOW WATER CUTOFF VALVE
  MIXING / ANTI-SCALD VALVES
  PRESSURE, TEMPERTURE SETTINGS, CONTROLS
  PRESSURE SWITCH, STEAM BOILER
  RELIEF VALVES - STEAM TP VALVES
  SIGHT GLASS, STEAM BOILER
  SPILL SWITCHES
  STACK RELAY SWITCH
  STEAM PRESSURE GAUGE
  STEAM TRAPS
  STEAM VENTS
  THERMOSTATS, HEATING / COOLING
  LOW WATER CUTOFF CONTROLS
  WATER FEEDER Valves, Steam

      HEAT EXCHANGERS                    EQUALIZERS


      • Clogged                           • Clogged

      • Leaks                             • Connected to boiler at wrong location (beyond Scope)

      • Rust                              • Missing

                                          • Too small

      CABINETS

                                          ZONE CONTROLS

      • Combustible clearance

      • Mechanical damage                 • Inoperative

      • Missing components                • Leaking

      • Obstructed air intake

      • Rust                                    ISOLATING VALVES

      • Scorching

                                          • Inoperative

      THERMOSTATS                         • Leaks

                                          • Rust

      • Heat anticipator problems

      • Damaged                           DISTRIBUTION PIPES AND RADIATORS

      • Dirty

      • Loose                             • Air vents –

      • Not level                               – Missing

      • Poor adjustment or calibration          – Obstructed

      • Poor location                           – Leak

                                                – Stuck open, closed

      AIR VENTS                                 – Damaged

                                                – Poor location

      • Inoperative or damaged            • Clogged

      • Leak                              • Improper slope

      • Missing                           • Leaking

      • Obstructed                        • Low spots

      • Poor location                     • Radiators won’t warm up

      • Stuck open or closed

                                          STEAM TRAPS

      LOW WATER CUT-OUTS

                                          • Damaged

      • Inoperative                       • Leaking

      • Leaking                           • Missing

                                          • Stuck open or closed

      WATER GAUGE LEVELS

                                          CONDENSATE AND BOILER FEED PUMPS

      • Dirty

      • Leaking                           • Air vent on receiver blocked

                                          • Automatic water feed problem (boiler feed pump)

      PRESSURETROLS                       • Check valve stuck open or closed

                                          • Check valve missing

      • Blocked                           • Float adjustment problem

      • Inoperative                       • Improper pump discharge pressure

      • Set too high                      • Inoperative

      • Set too low

                                          GENERAL OPERATING PROBLEMS

      HARTFORD LOOPS

                                          • Boiler generates too little heat

      • Clogged                           • Water level fluctuates during operation

      • Lacking a close nipple            • Water level not visible

      • Missing

      • Too small

      • Too low

Readers should see STEAM HEATING SYSTEMS and HEATING SYSTEMS for our complete list of articles on this topic. Also see HOME & BUILDING INSPECTORS & INSPECTION METHODS. Use the Search Box at the top or bottom of these pages to find in-depth information about building, energy savings, and indoor environment inspection, diagnosis and repair at this website. Watch out: these inspection lists do not list all possible defects for the systems discussed, and not all home or building inspectors will examine all of the items listed here. CONTACT us to suggest corrections or additions to articles at this website.

 

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  • InspectAPedia Bookstore lists recommended books, organized by topic & available for purchase. Most of our articles also list books on the specific article topic as well as other references, and information sources.
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  • Additional technical contributors & reference sources for this article are listed below.

Use links just below or at the left of each page to navigate this document or to view other topics at this website. Green links show where you are in our document or website.

  BUILDING DEFECTS LISTS - see detailed links at page left

  • Carson, Dunlop & Associates Ltd., 120 Carlton Street Suite 407, Toronto ON M5A 4K2. (416) 964-9415 1-800-268-7070 info@carsondunlop.com. Thanks to Alan Carson and Bob Dunlop, for permission to use illustrations from their publication, The Illustrated Home which illustrates construction details and building components. Carson Dunlop provides home inspection education including the ASHI-adopted Home Inspection Training Program (home study course), publications such as the Home Reference Book, report writing materials including the Horizon report writer, and home inspection services. Alan Carson is a past president of ASHI, the American Society of Home Inspectors.
  • Mark Cramer Inspection Services Mark Cramer, Tampa Florida, Mr. Cramer is a past president of ASHI, the American Society of Home Inspectors and is a Florida home inspector and home inspection educator. Contact Mark Cramer at: 727-595-4211 mark@BestTampaInspector.com 11/06
  • Roger Hankey is principal of Hankey and Brown home inspectors, Eden Prairie, MN. Mr. Hankey is a past chairman of the ASHI Standards Committee. Mr. Hankey has served in other ASHI professional and leadership roles. Contact Roger Hankey at: 952 829-0044 - rhankey@hankeyandbrown.com. Mr. Hankey is a frequent contributor to InspectAPedia.com.
  • Arlene Puentes, an ASHI member and a licensed home inspector in Kingston, NY, and has served on ASHI national committees as well as HVASHI Chapter President. Ms. Puentes can be contacted at ap@octoberhome.com
  • Wikipedia provided background information about some topics discussed at this website provided this citation is also found in the same article along with a " retrieved on" date. NOTE: because Wikipedia entries are fluid and can be amended in real time, we cite the retrieval date of Wikipedia citations and we do not assert that the information found there is necessarily authoritative.
  • [1] Carson, Dunlop & Associates Ltd., 120 Carlton Street Suite 407, Toronto ON M5A 4K2. (416) 964-9415 1-800-268-7070 info@carsondunlop.com. Thanks to Alan Carson and Bob Dunlop, for permission to use illustrations from their publication, The Illustrated Home which illustrates construction details and building components. Carson Dunlop provides home inspection education including the ASHI-adopted Home Inspection Training Program (home study course), publications such as the Home Reference Book, report writing materials including the Horizon report writer, and home inspection services. Alan Carson is a past president of ASHI, the American Society of Home Inspectors.
  • [2] The Steam Book, 1984, Training and Education Department, Fluid Handling Division, ITT [probably out of print, possibly available from several home inspection supply companies] Fuel Oil and Oil Heat Magazine, October 1990, offers an update,
  • [3] Principles of Steam Heating, $13.25 includes postage. Fuel oil & Oil Heat Magazine, 389 Passaic Ave., Fairfield, NJ 07004.
  • [4] The Lost Art of Steam Heating, Dan Holohan, 516-579-3046 FAX
  • [5] Principles of Steam Heating, Dan Holohan, technical editor of Fuel Oil and Oil Heat magazine, 389 Passaic Ave., Fairfield, NJ 07004 ($12.+1.25 postage/handling).
  • [6] "Residential Steam Heating Systems", Instructional Technologies Institute, Inc., 145 "D" Grassy Plain St., Bethel, CT 06801 800/227-1663 [home inspection training material] 1987
  • [7] "Steam Boiler Operations" (Program 4, booklet & video), Weil-McLain H.E.A.T. (Hydronics Education and Training), Blain St., Michigan City Indiana 46360 Tel: 219-879-6561
  • [8] Oatey Plumbing, website: http://www.oatey.com/ Oatey U.S., 4700 W.160th Street Cleveland, Ohio 44135, PH: (800) 321-9532, and Oatey Canada: 218 Wilkinson Road Unit 3, Brampton, Ontario Canada L6P 4M4, PH: (800) 321-9532 email: customerservice@oateyscs.com
  • [9] Insulation Systems Used as External Treatment for Control Valve and Regulator Noise, Steve Boyle, FCI, Fluid Controls Institute, web search 02/08/2011, Tech Sheet #CV$#401, 12/20/2003 original source: http://www.fluidcontrolsinstitute.org/pdf/resource/control/CVR401Noise.pdf
    Quoting:
    [10] FCI is a trade association comprising the leading manufacturers of fluid control and conditioning equipment. FCI Tech Sheets are information tools and should not be used as substitutes for instructions from individual manufacturers. Always consult with individual manufacturers for specific instructions regarding their equipment.
  • [11] "Valve Noise Prediction vs. Velocity Head Limitations in Gas Applications", Joseph Shahda, principal engineer, Masonelian-Dresser, Inc., Feb. 2004 [PDF] [copy on file as /heat/Valve_Noise_VelocityHeadLimits.pdf ]
  • Books & Articles on Building & Environmental Inspection, Testing, Diagnosis, & Repair

  • Our recommended books about building & mechanical systems design, inspection, problem diagnosis, and repair, and about indoor environment and IAQ testing, diagnosis, and cleanup are at the InspectAPedia Bookstore. Also see our Book Reviews - InspectAPedia.
    • Home Reference Book - Carson Dunlop The Home Reference Book - the Encyclopedia of Homes, Carson Dunlop & Associates, Toronto, Ontario, 2010, $69.00 U.S., is available from Carson Dunlop. The Home Reference Book is a bound volume of more than 450 illustrated pages that assist home inspectors and home owners in the inspection and detection of problems on buildings. The text is intended as a reference guide to help building owners operate and maintain their home effectively. InspectAPedia.com ® author/editor Daniel Friedman is a contributing author. Field inspection worksheets are included at the back of the volume.
  • Fuel Oil & Oil Heating Magazine, 3621 Hill Rd., Parsippany, NJ 07054, 973-331-9545
  • Inspection Procedures for Oil-Fired Heating Systems Detailed step by step approaches for inspecting complex systems]
  • Domestic and Commercial Oil Burners, Charles H. Burkhardt, McGraw Hill Book Company, New York 3rd Ed 1969.
  • National Fuel Gas Code (Z223.1) $16.00 and National Fuel Gas Code Handbook (Z223.2) $47.00 American Gas Association (A.G.A.), 1515 Wilson Boulevard, Arlington, VA 22209 also available from National Fire Protection Association, Batterymarch Park, Quincy, MA 02269. Fundamentals of Gas Appliance Venting and Ventilation, 1985, American Gas Association Laboratories, Engineering Services Department. American Gas Association, 1515 Wilson Boulevard, Arlington, VA 22209. Catalog #XHO585. Reprinted 1989.
  • "Residential Hydronic (circulating hot water) Heating Systems", Instructional Technologies Institute, Inc., 145 "D" Grassy Plain St., Bethel, CT 06801 800/227-1663 [home inspection training material] 1987
  • "Warm Air Heating Systems". Instructional Technologies Institute, Inc., 145 "D" Grassy Plain St., Bethel, CT 06801 800/227-1663 [home inspection training material] 1987
  • Heating, Ventilating, and Air Conditioning Volume I, Heating Fundamentals,
  • Boilers, Boiler Conversions, James E. Brumbaugh, ISBN 0-672-23389-4 (v. 1) Volume II, Oil, Gas, and Coal Burners, Controls, Ducts, Piping, Valves, James E. Brumbaugh, ISBN 0-672-23390-7 (v. 2) Volume III, Radiant Heating, Water Heaters, Ventilation, Air Conditioning, Heat Pumps, Air Cleaners, James E. Brumbaugh, ISBN 0-672-23383-5 (v. 3) or ISBN 0-672-23380-0 (set) Special Sales Director, Macmillan Publishing Co., 866 Third Ave., New York, NY 10022. Macmillan Publishing Co., NY
  • Installation Guide for Residential Hydronic Heating Systems
  • Installation Guide #200, The Hydronics Institute, 35 Russo Place, Berkeley Heights, NJ 07922
  • The ABC's of Retention Head Oil Burners, National Association of Oil Heat Service Managers, TM 115, National Old Timers' Association of the Energy Industry, PO Box 168, Mineola, NY 11501. (Excellent tips on spotting problems on oil-fired heating equipment. Booklet.)
  • Building Pathology, Deterioration, Diagnostics, and Intervention, Samuel Y. Harris, P.E., AIA, Esq., ISBN 0-471-33172-4, John Wiley & Sons, 2001 [General building science-DF] ISBN-10: 0471331724 ISBN-13: 978-0471331728
  • Building Pathology: Principles and Practice, David Watt, Wiley-Blackwell; 2 edition (March 7, 2008) ISBN-10: 1405161035 ISBN-13: 978-1405161039
  • GO TO Carson Dunlop's Home Study Course Information - How to Become a Home Inspector: Carson Dunlop's nationally recognized Home Study Course, selected by ASHI the American Society of Home Inspectors and other professionals and associations. This website author is a contributor to this course.GO TO Carson Dunlop's Home Study Course Information - How to Become a Home Inspector: Carson Dunlop's nationally recognized Home Study Course, selected by ASHI the American Society of Home Inspectors and other professionals and associations. This website author is a contributor to this course.GO TO Carson Dunlop's Home Study Course Information - How to Become a Home Inspector: Carson Dunlop's nationally recognized Home Study Course, selected by ASHI the American Society of Home Inspectors and other professionals and associations. This website author is a contributor to this course.
    Building inspection education & report writing systems from Carson, Dunlop & Associates Ltd
  • ...

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