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 Mobile ViewHOME & BUILDING INSPECTORS & INSPECTION METHODS AGE of a BUILDING - how to determine AIR CONDITIONING & HEAT PUMP SYSTEMS ALUMINUM WIRING HAZARDS & REPAIRS ANIMAL ENTRY POINTS in buildings ANIMAL ODORS IN buildings ARCHITECTURE & BUILDING COMPONENT ID ASBESTOS FLOOR TILE IDENTIFICATION ASBESTOS REMOVAL, Amateur, Incomplete Asbestos Removal, Certification ASBESTOS REMOVAL GUIDE, FLOORING ASBESTOS REMOVAL, Wetting Guidelines ASBESTOS RISK ASSESSMENT ASHI American Society of Home Inspectors ASHI Certification of Home Inspectors ATTORNEYS and EXPERT WITNESSES ATTIC LEAKS, CONDENSATION & MOLD ATTIC VENTILATION BASEMENT CEILING VAPOR BARRIER BASEMENT HEAT LOSS BUILDING SAFETY HAZARDS GUIDE BUILDING SETTLEMENT CHIMNEY INSPECTION DIAGNOSIS REPAIR CHIMNEY INSPECTION & REPAIR GUIDE CHINESE DRYWALL HAZARDS CRAWL SPACES CRAWL SPACE SAFETY ADVICE DECK & PORCH CONSTRUCTION DECK COLLAPSE Case Study DECK FINISHES COATINGS PRESERVATIVES DECK FLASHING LEAKS, ROT Case Study DIRECTORY of BUILDING INSPECTORS DISASTER BUILDING INSPECTION & REPAIR SAFEY DRINKING WATER ELECTRICAL INSPECTION, DIAGNOSIS, REPAIR Electrical Inspection Safety ENERGY SAVINGS in buildings ENVIRONMENTAL HAZARDS - INSPECT, TEST, REMEDY EXTERIORS of buildings EXTERIOR WALL SIDING TRIM & FINISHES Fiberglass hazards in buildings FIBERGLASS INSULATION FIBERGLASS HAZARDS FIBERGLASS INSULATION MOLD FIRE CLEARANCES, Single-Wall Metal Flues FIREPLACES & HEARTHS FLASHING MEMBRANES PEEL & STICK FLASHING for METAL ROOFS FLASHING ROOF WALL DETAILS FLASHING ROOF-WALL SNAFU FLASHING SIDING DETAILS FLASHING WALL DETAILS FLASHING WOOD ROOF DETAILS FLOOD DAMAGE ASSESSMENT, SAFETY & CLEANUP FLOODS IN buildings-priorities FOUNDATION CRACKS & DAMAGE GUIDE FPE Stab-Lok HAZARDS & REPAIRS WEBSITE GAS PIPING, VALVES, CONTROLS GUTTERS & DOWNSPOUTS GLUES ADHESIVES, EXTERIOR CONSTRUCTION HEATING SYSTEMS HOME & BUILDING INSPECTORS & INSPECTION METHODS Advice on Becoming a Home Inspector ASHI Phil Monahon Award BUILDING INSPECTORS DIRECTORY BUILDING DEFECTS LISTS AIR CONDITIONING DEFECTS LIST CHIMNEYS DEFECTS LIST ELECTRICAL SYSTEM DEFECTS LIST EXTERIOR DEFECTS LIST EXTERIOR STRUCTURAL DEFECTS LIST FIREPLACE DEFECTS LIST GARAGE DEFECTS LIST HEAT BOILER GAS DEFECTS LIST HEAT BOILER OIL DEFECTS LIST HEAT, ELECTRIC DEFECTS LIST HEAT PUMP DEFECTS LIST HEAT PUMP SUBSYS DEFECTS LIST HEAT RADIANT DEFECTS LIST HEAT FURNACE GAS DEFECTS LIST HEAT FURNACE OIL DEFECTS LIST HEAT SPACE & FIREPLACE, GAS DEFECTS LIST HEAT STEAM DEFECTS LIST HEAT, WOOD APPLIANCE DEFECTS LIST INSULATION DEFECTS LIST INTERIORS DEFECTS LIST PLUMBING DWV DEFECTS LIST PLUMBING FIXTURE DEFECTS LIST PLUMBING SUPPLY PIPE DEFECTS LIST ROOF FLASHING DEFECTS LIST ROOF LOW SLOPE DEFECTS LIST ROOF STEEP SLOPE DEFECTS LIST SITE DRAINAGE DEFECTS LIST STRUCTURE, FLOOR DEFECTS LIST STRUCTURE, FOUNDATION DEFECTS LIST STRUCTURE, ROOF DEFECTS LIST STRUCTURE, WALL DEFECTS LIST VENTILATION DEFECTS LIST WATER HEATER DEFECTS LIST Checklists vs Narrative Reports Historic Homes, Home Improvement Costs, Research HOME INSPECTOR EDUCATION Home Inspector, How to Become a Home Inspector Skills, Reports Home Inspection Company Franchises Home Inspection Components Master List Home Inspection Definitions & Terms Home Inspection Ethical Codes Home Inspection, How to Get The Most Benefit From Home Inspection Publications Home Inspection Report Writing Guide Home Inspection Safety Hazards HOME INSPECTION STANDARDS HOUSE DOCTOR, how-to be How Much Should You Pay For Professional Services? INSPECTION COMONENTS MASTER LIST Mobile Home Inspection Guide VISUAL PERCEPTION ERRORS HOT WATER HEATERS HOUSE PARTS, DEFINITIONS INDOOR AIR QUALITY IMPROVEMENT GUIDE ICE DAM PREVENTION INSULATION IDENTIFICATION GUIDE INSULATION INSPECTION & IMPROVEMENT Journal of Light Construction - Index 1994 KIT HOMES, Aladdin, Sears, Wards, Others LEAD POISONING HAZARDS GUIDE LEED GREEN BUILDING CERTIFICATION LEED Building Designation & IAQ LIGHTNING PROTECTION SYSTEMS LOG HOME GUIDE MANUALS & PARTS GUIDES - HVAC Mobile Home Inspection Guide MOISTURE CONTROL in BUILDINGS MOISTURE METER STUDY MOLD in buildings MOLD PREVENTION GUIDE MOLD RELATED ILLNESS GUIDE MOLD SAFETY WARNINGS MOLD SPRAYS, SEALANTS, PAINTS MOLD STANDARDS MOLD TESTING SERVICES MSDS Material Safety Data Sheets MVOCs & MOLDY MUSTY ODORS Nanomaterials Hazards NOISE / SOUND DIAGNOSIS & CURE ODORS & SMELLS DIAGNOSIS & CURE OIL TANK PIPING & PIPING DEFECTS OIL TANKS INSPECT LEAK TEST ABANDON REGS PAINT ANALYSIS, DIAGNOSTIC USES PAINT & STAIN GUIDE, EXTERIOR PAINT FALURE, DIAGNOSIS, CURE, PREVENTION PIPING IN buildings, Clogs Leaks Types PLASTER & BEAVERBOARD & DRYWALL PLASTER BULGES & PILLOWS PLASTER LATH, METAL PLASTER, LOOSE FALL HAZARDS PLASTER TYPE IDENTIFICATION PLUMBING SYSTEM INSPECT DIAGNOSE REPAIR PUSHMATIC - BULLDOG PANELS Reports: Checklists vs Narrative ROOFING INSPECTION & REPAIR ROOF VENTILATION SPECIFICATIONS SAFE DECK CONSTRUCTION GUIDE SAFETY HAZARDS & INSPECTIONS SAFETY: Elderly & Veterans Home Safety SAFETY for ELECTRICAL INSPECTORS SAFETY HAZARDS GUIDE Safety for Septic Inspectors Sears Catalog kit homes - how to identify Septic System Safety Hazards SEPTIC SYSTEM INSPECT DIAGNOSE REPAIR SIDING, Sheathing Identification - Photo Guide SIDING, ALUMINUM SIDING, ASBESTOS FIBER CEMENT SIDING ASPHALT ROOF SHINGLES on WALLS SIDING ASPHALT SHINGLE or SHEET SIDING DAMAGE by SPLASHBACK SIDING EIFS & STUCCO SIDING, FIBER CEMENT SIDING HARDBOARD SIDING STEEL SIDING VINYL SIDING, WOOD PRODUCT CHOICES SIDING, WOOD INSTALLATION SIDING WOOD, FAILURES OVER FOAM BOARD SIDING WOOD, FLASHING DETAILS SIDING WOOD SHINGLE INSTALLATION SINKHOLES, WARNING SIGNS SLAB CRACK EVALUATION SOLAR ENERGY SYSTEMS Splits in Structural Wood Beams SQUARE-D RECALLS STAIN & BIODETERIORATION AGENT CATALOG STAINS on buildings - QUICK GUIDE STAIN DIAGNOSIS on BUILDING EXTERIORS STAIN DIAGNOSIS on BUILDING INTERIORS STAIN DIAGNOSIS on ROOFS STAIN DIAGNOSIS on STONE STAINS on INDOOR SURFACES: PHOTO GUIDE STANDARDS, HOME INSPECTION STAIRS, RAILINGS, LANDINGS, RAMPS STAIR FALL & TRIP HAZARDS STONE CLEANING METHODS STRESS SKIN INSULATED PANELS TANK TYPES: WATER, OIL, EXPANSION, ALL THERMAL TRACKING Indicates Heat Loss VAPOR BARRIERS & HOUSEWRAP VAPOR CONDENSATION & BUILDING SHEATHING VENTILATION in buildings VISUAL PERCEPTION ERRORS WATER ENTRY in buildings WATER HEATERS WATER ODORS, CAUSE CURE WATER PRESSURE & FLOW MEASUREMENT WATER PUMPS, TANKS, TESTS, WELLS, REPAIRS WATER PUMPS & WELLS WATER QUANTITY IMPROVEMENT WATER SOFTENERS & CONDITIONERS WATER TEST CHOICES & WATER TEST FEES WATER TESTS, CONTAMINANTS, TREATMENT WATER TESTING ADVICE WATER TREATMENT EQUIPMENT CHOICES WELLS CISTERNS & SPRINGS WELL CLEARANCES WELL CHLORINATION SHOCKING PROCEDURE WIND ENERGY SYSTEMS WIND TURBINES & LIGHTNING WINDOWS & DOORS Wood Burning Boilers, Furnaces Fireplaces Stoves WOOD ROOF INSPECTION GUIDE ZINSCO / SYLVANIA HAZARDS    More Information |
This article describes the basic communication skills needed to be a successful and effective home inspector, and suggests how inspectors should evaluate different written home inspection report forms. This article series, beginning at BUILDING DEFECTS LISTS, provides lists of common building defects and basic defect knowledge that also outline recommended curriculum content for home inspector education. The building defects and inspection points listed in these articles also guide homeowners and home buyers to building areas that merit careful attention and often point areas of safety concern or important maintenance and repair tasks. Readers should see Home Inspector, How to Become a for our complete list of articles on this topic. Also see HOME & BUILDING INSPECTORS & INSPECTION METHODS. Use the Search Box at the top or bottom of these pages to find in-depth information about building, energy savings, and indoor environment inspection, diagnosis and repair at this website. Watch out: these inspection lists do not list all possible defects for the systems discussed, and not all home or building inspectors will examine all of the items listed here. CONTACT us to suggest corrections or additions to articles at this website. These curriculae and building defect lists are based on smilar curriculum documents first prepared by Joe Scaduto, an ASHI member who prepared course material for Northeastern University's Building Inspection Certificate program in 1988, subsequently by DF, InspectApedia's editor, for New York University ca 1988 and later, with others, recommended to ASHI, the American Society of Home Inspectors. ASHI did not adopt this material though currently that association as well as others offer extensive HOME INSPECTOR EDUCATION material. The curriculum and lists of defects are informed by additional analysis of the process of home inspection that was developed beginning Calgary, AB for Canadian and U.S. home inspector education and certification examinations in 1997. Other early contributors to home inspection education in the U.S. and Canada include Dr. Jess Aronstein, Alan Carson, Mike Casey, Mark Cramer, John Cox, Dwight Barnett, Douglas Hansen, Rick Heyl, Larry Hoytt, Bill Merrill, Kevin O'Malley, Dennis Robitalille, Keith Peddie, Pat Porzio, Roger Robinson. © Copyright 2012 InspectAPedia.com, All Rights Reserved. Information Accuracy & Bias Pledge is at below-left. Use page top links to major topics or use links at the left of each page to navigate within topics and documents at this website. Green links show where you are in a document series or at this website. Home Inspection Education Curriculum - Skills10 COMMUNICATION AND PROFESSIONAL PRACTICE for Home Inspectors10.1 Professional Practice 10.1.1 Knowledge Base 1. Describe the goal of a home inspection. 2. Outline the scope of a home inspection . 3. Outline the history of home inspection in North America. 4. Describe the profile of a typical client. 5. Describe the characteristics of an ethical home inspector 6. Describe the tools typically used by a home inspector to perform a basic inspection. 7. Describe the home inspection process, including the pre-inspection routine, introductory discussion, inspection itself, closing discussion, delivery of written report 8. Describe the following with respect to home inspection: real estate agent and broker, listing and selling agent, buyer broker or buyer agent, agreement of purchase and sale, irrevocable date, expiry date???JDG, closing or closing date, seller disclosure, substitute disclosure, escrow, waiver, closing adjustments, mortgage, equity, mortgage insurance, title insurance, commission, multiple listing service (MLS), sign-back. 9. Identify the licensing or practice laws, inspection standards and codes of ethics which apply to a professional home inspector in your area. 10. Describe how the home inspection process fits into the real estate transaction, including the home inspector’s interaction with parties other than the client. 11. Define the following terms with respect to the practice of home inspection: property conditions, observed, installed systems and components, describe, technically exhaustive, advisability of purchase, cosmetic items, underground items, warranties, guarantees, engineering, occupational license, strength, adequacy, efficiency, normal operating controls, safety controls, hazardous substance, hazardous conditions, future conditions, operating costs, acoustical characteristics, practical experience, honest conviction, good faith, disclosure of information to third parties, compensation, commissions or allowances, conflict of interest, unregulated, pre-purchase home inspection, visual inspection, readily accessible, non-destructive, non-invasive, sampling type inspection, conditional offer, neutral and unbiased, risk management 10.1.2 Home Inspection Skills Required1. Describe sets of circumstances against which the principles of professional practice are tested. Describe how the inspector should handle the situation professionally and ethically. 10.2 Communication 10.2.1 Knowledge Base 1. Describe the purpose of verbal and written communication with respect to home inspection. 2.. Define the following terms within the context of verbal communication: sender, receiver, message, encoding, decoding, feedback, medium, noise, personal filter areas, reception, para-verbals, body language, illustrators, emblems, regulators, adaptors, affect displays (emotional displays), mimic technique, credibility, jargon, semantic differences, proximity, information overload, time constraints, empathy, trust, distractions 3. List three general written report formats. 4. Describe these common components found in written reports: description, conditions or evaluations, causes of conditions, implications of conditions, recommended action, limitations, life expectancy, priorities, estimated costs of repair, further investigation 5. List four reasons for writing written reports. 6. Define the following terms within the context of written reports: Warning: third party liability, on-site reports, report delivery, checklist, narrative, combination, contract, scope, report summary, report body, limitations, client questionnaire, maintenance tips, filing system, cost estimates, home owner letter (seller letter) 7. Describe the nature of the liabilities that professional home inspectors bear. 8. Describe two strategies used to limit liability of home inspectors. 9. Define the following terms with respect to the liability of home inspectors: Warning: these lists may include unrealistic expectations, gray issues, engineering, competent inspector concept, contractors, 20/20 hindsight, last-one-in syndrome, someone’s fault, prevention strategies, response strategies, walk-through inspections, model contracts, pre-inspection routine, introductory discussion, the inspection itself, closing discussion 10. Describe the importance of reporting and communicating immediate hazards to the occupant and client. 10.2.2 Inspection Skills 1. Demonstrate the principles of good verbal communication in a presentation. 2. Describe the general sequence of a home inspection, outlining the issues communicated at each stage. 3. Construct a written report using the principles of good written communication. 4. Read reports and identify which report component(s) each sentence addresses. Warning: Assumptions - all comments in this curriculum series apply [only] to 1 to 4 family dwellings. Readers should see Home Inspector, How to Become a for our complete list of articles on this topic. Also see HOME & BUILDING INSPECTORS & INSPECTION METHODS. Use the Search Box at the top or bottom of these pages to find in-depth information about building, energy savings, and indoor environment inspection, diagnosis and repair at this website. Watch out: these inspection lists do not list all possible defects for the systems discussed, and not all home or building inspectors will examine all of the items listed here. CONTACT us to suggest corrections or additions to articles at this website. Questions & Answers regarding this article. Ask a Question or Search InspectAPediaHTML Comment Box is loading comments...
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